Last Updated: September 28, 2026
Thank you for shopping with Lit with Lyns! Because our products are digital resources that are delivered electronically, we have a few specific policies regarding refunds and returns.
Digital Products
All products sold through Lit with Lyns are digital downloads. No physical products are shipped.
Because digital products can be accessed, downloaded, and used immediately after purchase, all sales are generally final and digital products are non-refundable once the product has been downloaded or accessed.
Please review the product description, previews, included materials, and grade-level information carefully before completing your purchase.
Exceptions
We understand that mistakes and technical issues can happen. Refunds or other solutions may be considered in the following situations:
Duplicate Purchase
If you accidentally purchase the same digital resource more than once, please contact us. We will review the order and may issue a refund for the duplicate purchase.
Technical Issues
If you are unable to access or download a resource because of a technical problem with our website or the digital file, please contact us so we can help resolve the issue.
Whenever possible, we will provide a replacement file, corrected file, or another reasonable solution.
Incorrect or Defective File
If a file is missing content, corrupted, or substantially different from what was described in the product listing, please contact us. We will work to correct the issue or provide a replacement.
What Is Not Eligible for a Refund
Refunds are generally not provided for:
- Change of mind after purchase
- Purchasing the wrong grade level or resource
- Not needing the resource after purchase
- Failure to read the product description before purchasing
- Resources that do not meet your individual teaching preferences
- Compatibility issues with software or devices that are not supported by the product
- Products that have already been downloaded or accessed
We strongly encourage you to review the product description and available previews before purchasing.
Sale and Discounted Products
Products purchased during a sale or using a discount code are subject to the same refund policy as regularly priced products.
Discounts and promotional codes cannot be applied retroactively to previous purchases.
How to Request Help
If you experience a problem with your purchase, please contact us as soon as possible and include:
- Your name
- The email address used for your purchase
- Your order number
- The name of the resource
- A brief description of the issue
You can contact us at litwithlyns@gmail.com.
We will review your request and respond as soon as possible.
Our Goal
We want you to be happy with your purchase and confident using our resources in your classroom. While digital products are generally non-refundable, we are happy to help troubleshoot legitimate technical problems and resolve issues with files whenever possible.
Thank you for supporting Lit with Lyns and for allowing us to be part of your classroom!
Lit with Lyns
www.litwithlyns.com
